"Custom Security and Electronic Systems since 1959!"


                       

 

CUSTOMER SATISFACTION SURVEY


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Name:*
Company:
Address:
City/State: /
Zip:
Phone:
Fax:
E-mail:*
  1. When you spoke with a sales representative, was he helpful and courteous?
    Yes    No    Does Not Apply

  2. Did you feel your sales representative was thorough at your residential/corporate evaluation?
    Yes    No    Does Not Apply

  3. Were you greeted courteously when you called the Central Station?
    Yes    No    Does Not Apply

  4. If you were put on hold by one of the Central Station Representatives, did you consider the length of time acceptable?
    Yes    No    Does Not Apply

  5. Was the Central Station Representative that handled your call professional and responsive?
    Yes    No    Does Not Apply

  6. Are you satisfied with the installation of your alarm system?
    Yes    No    Does Not Apply

  7. Were you thoroughly instructed on the use of your alarm system?
    Yes    No    Does Not Apply

  8. Was the work area returned to its original state after installation?
    Yes    No    Does Not Apply

  9. Do you feel that the staff at Audio Sentry listed to and understood your needs?
    Yes    No    Does Not Apply

  10. Based on your overall satisfaction with Audio Sentry, how would you rate your chances of buying another Audio Sentry product:
    Definitely Will    Probably Will    Do Not Know    Probably Will Not    Definitely Will Not

Additional Comments:


 

Phone:  1-586-294-2941
Fax: 1-586-293-0170

31807 Utica Rd, Fraser, MI
(between Masonic and Groesbeck)

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