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"Custom
Security and Electronic Systems since 1959!"
FAQ
- Frequently Asked Questions
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What should I do if I
accidentally set off my alarm?
Always keep your passcode handy, call into our central station,
1-810-294-2941, and inform the operator that this was and accidental
trip.
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How do I program the
codes or add additional codes into the alarm system?
The owners manual has information on this, also for your convenience,
you may call our System-Service department at 1-810-294-2941 for help in
this area.
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If I am having a problem
with my alarm, how should I handle this?
If you are experiencing difficulties, or have any questions, do not
hesitate to call. Our operators are on hand 24-hours a day, 7 days
a week. We also have a service technician on-call 24-hours a day,
7 days a week. If your problem cannot be corrected via the phone,
a work order will be issued to have our service technician come to your
home or business to handle your repairs.
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When building a new home,
when should I call Audio Sentry for installation of my alarm system?
Once you have a blueprint or floorplan of your new home, contact our
sales department to start designing a security system that will fit your
needs. A lot of the planning and some of the pre-wiring can be
handled while the home is under construction. Our Installation
Department will keep tabs on your progress and inform you when to notify
us to return.
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Can I pay my monitoring
fee with a Visa or MasterCard?
Certainly! Just call our offices at (810) 294-2941 and ask to
speak to our Accounting Department to help you with that request.
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